Critical success factors
Relevant Critical Success Factors (CSF)
These are actions that must be performed well in order for the objectives established by the project to be met satisfactorily
These are defined as follows:-
Criteria and process of identifying relevant clients
Performance targets relating to the assessment process
Requisitioning and delivery of equipment
Demonstration/Commissioning of equipment
Training of carers, competencies
Implementation of SHC Packages
Reduction in the cost of Individual Care Packages
Some activities are difficult to observe or measure as the activity is dependent on others. It is essential that the outcome being measured is as a direct response of the project or due to other circumstances.
If we measure the total time taken from referral to the provision of SHC Manual Handling Care Packages
Do you measure the individual elements.
The time taken from referral to assessment
From assessment to requisitioning of equipment
Time from agreement for SHC to commissioning of the new care package
The first one will not give you accurate feedback, the second will. We have existing established monitoring tools to provide this critical performance information.
Thus we will be able to confirm the abortive work, backlog and ability or inability to perform tasks, and provide the evidence regarding the successful implementation and delivery of the project
If you can relate to anything in this article and you think that we are able to help you out then please do not hesitate to get in touch. Someone will be in touch with you very soon to discuss how we can help you. Thank you.