Course Title: Concessionary Travel: New Criteria Advice and Guidance Workshop

Able 2 aims to demystify the new criteria and give those receiving applications the confidence to handle them effectively.

• What does “hidden” or “cognitive” disability mean?
• What are the application conditions?
• Which factors should be taken into account?
• What should be taken into consideration?
• Who is eligible?
• What are the consequences of rejection?
• How to use clear reasoning in your decision, particularly when rejecting?
• Provision of suitable evidence, what is needed and why?
• How best to deal with applicant complaints.

As well as the course content we include; unlimited refreshments throughout the day, morning and afternoon tea as well as lunch.

The workshop will take place on 14th October 2019 and will run from 09:00 – 15:30 at the Village Hotel Bury.

If you are interested in attending this workshop please contact Helen Jefferies:

 Helen@able-2.co.uk

01746 768333

Location: Village Hotels, Bury

Start Date: 14 Oct 2019

Duration: All day

Start Time: 09:00

End Time: 15:30